Mary
Introduction:
Introducing Maryjoy Laurente, a highly experienced professional with a diverse background in technical support, IT help desk services, and customer care. With a Bachelor of Science in Nursing from Far Eastern University and over six years of technical support experience, she has developed exceptional problem-solving and multitasking abilities. Maryjoy has honed her skills working as a Virtual Assistant for ITD Solutions, managing technical service tickets, and coordinating with carriers to resolve issues for business clients.
With that said, here are 7 reasons why you should hire her!
Are you looking to bring a dedicated professional with extensive experience in technical support, customer service, and healthcare assistance onto your team? Look no further. Here are seven compelling reasons why hiring Maryjoy Laurente will be the best decision for your orthopedic surgery practice:
Attention to Detail: Precision is crucial in healthcare, and Maryjoy’s meticulous attention to detail shines through her six years of experience in technical support roles. Her ability to troubleshoot complex issues with accuracy will ensure that your practice’s digital tools and systems run smoothly, minimizing disruptions.
Efficiency in Virtual Assistance: With a strong background in IT and customer service, Maryjoy is well-equipped to manage appointments, handle correspondence, and organize digital files. Her expertise in using platforms like Salesforce, MS Office, and Google Workspace will increase your practice’s productivity, giving you more time to focus on patient care.
Personalized Approach to Client Care: Maryjoy’s experience in both customer service and technical support has honed her ability to address each patient’s unique needs with empathy and understanding. She is dedicated to providing high-quality service, ensuring that your patients feel supported and valued throughout their healthcare journey.
Versatility in Roles: Maryjoy’s diverse experience in virtual assistance, IT help desk support, and customer service demonstrates her ability to adapt to various responsibilities. Whether it’s troubleshooting software issues or managing patient inquiries, she is capable of excelling in a wide range of tasks.
Problem-Solving Abilities: In fast-paced environments like healthcare, quick thinking is essential. Maryjoy’s problem-solving skills, refined through years of technical support, will be invaluable in handling unexpected challenges, whether it's resolving patient issues or ensuring your practice's systems are running efficiently.
Effective Communication: Clear and effective communication is vital in healthcare, and Maryjoy excels in both verbal and written communication. Her ability to communicate with patients, staff, and medical vendors ensures that all interactions are handled smoothly, reducing the risk of misunderstandings.
Strong Work Ethic: Maryjoy’s references and work history highlight her strong work ethic and dedication. She is a self-motivated professional who takes initiative and requires minimal supervision, ensuring that your practice’s administrative and technical needs are consistently met.
In summary, Maryjoy Laurente’s combination of attention to detail, efficiency, personalized patient care, versatility, problem-solving skills, effective communication, and strong work ethic make her an outstanding candidate. Hiring her as your Orthopedic Surgery Virtual Assistant will enhance your practice’s operations and improve patient satisfaction.